Registrar Frequently Asked Questions

Where can I check the availability of a domain name?

The availability of a domain name can be checked by doing a Whois search above.

Which domain names can be registered through CORE?


Please find a list of TLDs available at CORE at http://www.corenic.org/availabledomains.htm. To register a domain name through CORE, please chose among one of the CORE members here: http://www.corenic.org/find.htm

How do I modify a domain name registered via CORE?

Changes to CORE domain names must be executed through the CORE member which is associated with the domain name. This is normally the CORE member through which the domain name has originally been registered. Changes can only be performed based on authenticated instructions of the domain name holder or persons mandated by the domain name holder, such as the admin contact. The identifier of the CORE member in charge of a given domain name is shown on the CORE Whois service for each domain name.

In some cases, CORE members work with agents, so they are not necessarily in direct contact with the registrant. It is of course easier for the agent to authenticate a customer request and to perform it through the systems made available to it by the CORE member. However, if the agent does not perform the changes, the registrant can ask the CORE member to execute them. The CORE member has the responsibility to make sure that valid and reasonable change requests by the domain registrant are executed. This is true for all types of changes that must be performed through CORE:

  • changing name servers
  • changing domain name contacts
  • changing the domain name holder address
  • transferring the domain to a new domain name owner

Depending on the case, increased authentication and documentation requirements apply, as in the case of changes to the domain holder information.

You can identify the CORE member in charge of a domain by going to the CORE Whois, where each registration is associated with a CORE member's number shown as "CORE-XX", where XX is the member's number. You can click on this number to see the details as well as a URL leading to the member's web site.

What is the redemption status in the whois?

The redemption status is a period of 30 days consecutive to the deletion of a domain name by a CORE member. This status has the same properties that the hold status, which means that the domain is removed from the zone and the web site using the domain name becomes inactive. Names that are in redemption status may be recovered by the former Registrar.

Usually the domain is deleted when the owner fails to renew it in due time and the expiration date is reached.

After the 30 days of redemption pass, the domain is put on "pending delete" during 5 additional days and then the domain is name is made available for a new registration.

Can I recover a domain in redemption period?

Yes, it is possible. You should contact the CORE member CORE member in charge of your domain. If you don't remember the CORE member in charge of your domain please contact the CORE secretariat.

The recovery process is a long and expensive operation, it can take beetween 24 and 48 hours to make the complete recovery (including the propagation on the root servers).

Once the domain enters in redemption period, you have 29 days to make the recovery, after that timeframe it is no more possible to get the domain name back on active. 35 days after the deletion of the name, it becomes possible to make a new registration.

How do I proceed with an ownership change?

For any change to the domain name holder information, CORE requires an unequivocal instruction from the currently registered domain name holder and the formal acceptance of the CORE registration agreement by the new domain name holder.

This document must be received by the CORE Member in charge of the domain who must ascertain that it is authentic.

To check which CORE Member is in charge of your request Please consult the CORE Whois. Each domain name registration is associated with a CORE member's number shown as "CORE-XX", where XX is the member's number. You can click on this number to see the details as well as a URL leading to the member's web site.

What is the pending delete restorable status?

Some registries use different names for names placed in redemption. "Pending delete restorable status" is used for .org and .info names and corresponds to a redemption status.

How long does it take for changes to be become active?

The time until changes made to a domain registration become active depends on the type of change. If you change a CORE contact handle, the new data becomes visible on the CORE Whois servic a couple of minutes after the change. If you change name servers, the change is immediately entered into the Registry database and shown on the CORE Whois a couple of minutes later. However it is not always active immediately depending on how often the Registries generate the new Zone Files. The propagation of the zone files also takes time.

How should I proceed with a Registrar transfer?

Incoming transfers (domains transferred to CORE):
Should you wish to move your domain to CORE, please contact one of the CORE members who will start the transfer procedure on your behalf. CORE Members compete among each other, set their own pricing policies, and develop their own value-added services. Registrants can work with any CORE member from any country, as far as CORE is concerned. You will find a complete list of CORE Members registering under different TLDs on http://corenic.org/find.htm . Unless the Registrar in charge of the name rejects the CORE member's request, the registrar transfer procedure should be completed within a 5 days period.

Outgoing transfers (domains leaving CORE):

If you want to move your domain from CORE to another registrar, you have to contact the future registrar, who should initiate the transfer procedure. Please also contact the CORE member currently in charge of your name, so that they may check the validity of the transfer request that they receive. This step is important to avoid domain name hijacking.

Some Registrars started a policy of automatically rejecting outgoing registrar transfers and making it unjustifiably difficult for customers to obtain the transfer of their domain names to another registrar. CORE is committed to abiding by the principles set forth by ICANN in this context.

CORE's transfer policy is based on the terms of the existing contracts, namely Exhibit B of the com-net-org Registry-Registrar Agreement (Policy on Transfer of Sponsorship of Registrations Between Registrars). CORE is opposed to a systematic nack of outgoing transfers applied by some Registrars and accepts requests initiated on behalf of the owners or the administrative contacts that appear in the Whois. Usually, the registrar transfer procedure is completed within a 5 days period.

What problems could prevent or delay a Registrar transfer of my domain?

A losing registrar may refuse a transfer when:

A domain name was created since less than 60 days. All new names may not be transferred during their first 60 days.
A domain name has expired or has not been paid for.
The owner or the administrative contact did not confirm their intent to transfer the name to the loosing Registrar.
A domain name has been locked at the request of the owner or admin contact. If that is the case the name should be unlocked prior a transfer is started.
A domain name is being disputed before a regular court or a UDRP arbitrator.
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Where should I renew my domain name?

Should you wish to renew your domain name, please contact directly the CORE member in charge of your domain name registration. In some cases, CORE members work with agents, so they are not necessarily in direct contact with the registrant. It is of course easier for the agent to authenticate a customer request and to perform it through the systems made available to it by the CORE member.

In order to find out the CORE member associated with your registration, please consult the CORE Whois Service. Each domain name is associated with a CORE member's number shown as "CORE-XX", where XX is the member's number. You can click on this number to see the details as well as a URL leading to the member's web site.

Who is responsible of the renewal of my domain name?

Domain names should be renewed by the domain name owner prior to their expiration. Owners are sole responsible of the renewal of their domains. Many CORE members contact their clients concerning the expiration of their domain names, but they are not contractualy bound to do so. It is very important to keep your contact email address accurate to enable CORE members to send you such notifications.

What are Internationalized Domain Names?

Internationalized Domain Names “IDNs” are domain/host names that are represented with native language, non-ASCII characters. The native language domain name is followed by the Top Level Domain (TLD), such as .org. An example of an IDN is: müller.org.

How are IDNs be displayed in Whois?

The “domain name” generally shows the registered IDN in Punycode (e.g.: xn--probestck-w9a.org).